Subscriber Experience
[/et_pb_text][et_pb_text content_last_edited=”off|desktop” module_class=”gradient-text” _builder_version=”4.0.5″ header_2_font=”|800|||||||” header_2_font_size=”40px” header_2_line_height=”1.1em” width=”509px” width_tablet=”100%” width_phone=”” width_last_edited=”on|phone”]Give your subscribers a subscription experience that meets their high expectations
[/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|300|||||||” text_font_size=”15px” animation_direction=”bottom”]The secret of a successful subscription experience? An optimised subscriber path, a careful eye kept on customer satisfaction and ability to adapt your offer to suit your needs without any complication.[/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|300|||||||” text_font_size=”15px” animation_direction=”bottom”]Our solution integrates specific features at each step of the subscription cycle, thus allowing you to provide the best possible experience to your customers.
[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.29.3″ animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms”][et_pb_image src=”https://ziqy.co/wp-content/uploads/2019/10/abonnes-experience-a-la-hauteur-de-leurs-attentes.svg” alt=”Faites vivre à vos abonnés une expérience d’abonnement à la hauteur de leurs attentes” align=”right” force_fullwidth=”on” _builder_version=”4.0.6″ module_alignment=”right”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#ffffff” _builder_version=”4.0.6″ background_color=”#f8f8fa” custom_padding=”150px||||false|false” custom_padding_tablet=”” custom_padding_phone=”40px||40px||false|false” top_divider_style=”wave” top_divider_height=”70px” top_divider_height_tablet=”” top_divider_height_phone=”20px” top_divider_height_last_edited=”on|phone”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” module_class=”reverse” _builder_version=”4.0.6″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” locked=”off”][et_pb_column type=”1_2″ module_class=”centrer-verticalement” _builder_version=”3.29.3″ animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms”][et_pb_image src=”https://ziqy.co/wp-content/uploads/2019/10/proposez-un-parcours-abonne-de-qualite.svg” alt=”Offer a quality subscriber path” _builder_version=”4.0.6″ width_tablet=”90%” width_phone=”” width_last_edited=”on|tablet” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.5″ background_color=”#ffffff” custom_padding=”60px|70px|60px|60px|false|false” custom_padding_tablet=”” custom_padding_phone=”30px|35px|30px|30px|false|false” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)”][et_pb_text content_last_edited=”off|desktop” module_id=”proposez-un-parcours” module_class=”gradient-text” _builder_version=”4.0.6″ header_2_font=”|800|||||||” header_2_font_size=”40px” header_2_line_height=”1.1em” width=”509px” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” hover_enabled=”0″]Offer a quality
subscriber path
[/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|300|||||||” text_font_size=”15px” animation_direction=”bottom”]ZIQY will assist you for the creation of your front office, so as to offer a slick and clear experience to your customers. [/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|300|||||||” text_font_size=”15px” animation_direction=”bottom”]Our subscription e-commerce experts create a subscriber journey designed to offer you an optimal conversion rate, thanks to a personalised user experience, intuitive navigation and a mobile-first approach.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#f8f8fa” _builder_version=”4.0.6″ custom_padding=”150px||||false|false” custom_padding_tablet=”” custom_padding_phone=”40px||||false|false” top_divider_style=”curve” top_divider_height_tablet=”” top_divider_height_phone=”20px” top_divider_height_last_edited=”on|phone”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.0.5″][et_pb_column type=”1_2″ _builder_version=”3.29.3″][et_pb_text content_last_edited=”off|desktop” module_class=”gradient-text” _builder_version=”4.0.3″ header_2_font=”|800|||||||” header_2_font_size=”40px” header_2_line_height=”1.1em” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” width__hover_enabled=”on|desktop”]
Allow each of your customers to choose the offer that really suits him
[/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|300|||||||” text_font_size=”15px” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms”]ZIQY will assist you for the creation of your front office, so as to offer a slick and clear experience to your customers. [/et_pb_text][et_pb_blurb title=”Selection of the offer, its options or products and quantities” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”4.0.5″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”1.2em” width=”59%” width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” locked=”off”][/et_pb_blurb][et_pb_blurb title=”Frequency and method of delivery or access features to the service” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”4.0.5″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”1.2em” width=”59%” width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” locked=”off”][/et_pb_blurb][et_pb_blurb title=”Methods of payment (CB, SEPA, pre-payment etc…) ” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”4.0.5″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”1.2em” width=”59%” width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” locked=”off”][/et_pb_blurb][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.5″ custom_padding=”140px||||false|false” custom_padding_tablet=”70px||||false|false” custom_padding_phone=”35px||||false|false” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms”][et_pb_image src=”https://ziqy.co/wp-content/uploads/2019/10/permettez-a-chacun-de-vos-clients-choisir-offre-qui-convient-vraiment.svg” alt=”Allow each of your customers to choose the offer that really suits him” _builder_version=”4.0.6″ width_tablet=”90%” width_phone=”” width_last_edited=”on|tablet” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#ffffff” next_background_color=”#ffffff” _builder_version=”4.0.6″ background_color=”#f8f8fa” custom_padding=”150px||150px||false|false” custom_padding_tablet=”” custom_padding_phone=”40px||40px||false|false” top_divider_style=”wave” top_divider_height=”70px” top_divider_height_tablet=”” top_divider_height_phone=”20px” top_divider_height_last_edited=”on|phone” bottom_divider_style=”curve” bottom_divider_flip=”vertical” bottom_divider_height_tablet=”” bottom_divider_height_phone=”20px” bottom_divider_height_last_edited=”on|phone”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.0.5″ width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” locked=”off”][et_pb_column type=”1_2″ module_class=”centrer-verticalement” _builder_version=”3.29.3″ animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms”][et_pb_image src=”https://ziqy.co/wp-content/uploads/2019/10/renforcez-votre-relation-clients.svg” alt=”Strengthen your customer relations” _builder_version=”4.0.6″ width_tablet=”80%” width_phone=”” width_last_edited=”on|tablet” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.5″ background_color=”#ffffff” custom_padding=”60px|70px|60px|60px|false|false” custom_padding_tablet=”” custom_padding_phone=”30px|35px|30px|30px|false|false” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)”][et_pb_text content_last_edited=”off|desktop” module_class=”gradient-text” _builder_version=”4.0.3″ header_2_font=”|800|||||||” header_2_font_size=”40px” header_2_line_height=”1.1em” width__hover_enabled=”off|desktop”]Strengthen your customer relations
[/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|300|||||||” text_font_size=”15px” animation_direction=”bottom”]Thanks to marketing automation, you can maintain contact with your subscribers and improve your customer relations by implementing personalised reminders (subscription confirmation, alerts upon end of subscription or card expiration, next billing…).[/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|800|||||||” text_text_color=”#5E6572″ text_font_size=”15px” animation_direction=”bottom”]Beyond the subscriber relationship, marketing automation objectives are many: [/et_pb_text][et_pb_blurb title=”Reduce churn” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”3.29.3″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”2.1em” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_direction=”bottom” locked=”off” width__hover_enabled=”off|desktop”][/et_pb_blurb][et_pb_blurb title=”Increase your customer lifetime” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”3.29.3″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”2.1em” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_direction=”bottom” locked=”off” width__hover_enabled=”off|desktop”][/et_pb_blurb][et_pb_blurb title=”Collect data” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”3.29.3″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”2.1em” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_direction=”bottom” locked=”off” width__hover_enabled=”off|desktop”][/et_pb_blurb][et_pb_blurb title=”Promote upselling and cross selling” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”3.29.3″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”2.1em” custom_padding=”||0px||false|false” animation_direction=”bottom” locked=”off” width__hover_enabled=”off|desktop”][/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.6″][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.0.5″ locked=”off”][et_pb_column type=”1_2″ _builder_version=”3.29.3″ animation_direction=”bottom”][et_pb_text content_last_edited=”off|desktop” module_class=”gradient-text” _builder_version=”4.0.3″ header_2_font=”|800|||||||” header_2_font_size=”40px” header_2_line_height=”1.1em” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” width__hover_enabled=”on|desktop”]Allow your customers
to manage their account
[/et_pb_text][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”3.29.3″ text_font=”|300|||||||” text_font_size=”15px” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms”]Offer your customers freedom to manage their subscription themselves, in order to:[/et_pb_text][et_pb_blurb title=”view the status of their subscription,” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”4.0.5″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”2em” width=”59%” width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” locked=”off”][/et_pb_blurb][et_pb_blurb title=”adjust their offer,” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”4.0.5″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”2em” width=”59%” width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms” locked=”off”][/et_pb_blurb][et_pb_blurb title=”change their delivery or payment information,” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”4.0.5″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”1.2em” width=”59%” width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”200ms” locked=”off”][/et_pb_blurb][et_pb_blurb title=”access their invoices” use_icon=”on” font_icon=”%%45%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#2EAF90″ icon_placement=”left” _builder_version=”4.0.5″ header_font=”|300|||||||” header_font_size=”15px” header_line_height=”2em” width=”59%” width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||40px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”300ms” locked=”off”][/et_pb_blurb][et_pb_text quote_border_weight=”2px” quote_border_color=”#533bde” _builder_version=”4.0.5″ text_font=”|300|||||||” text_font_size=”15px” custom_padding=”|20%|||false|false” custom_padding_tablet=”|0%|||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms”]
Using this self-service platform, your customers will be able to manage their subscriptions more simply. It will decrease workload on your customer service (reduction of almost 50% of support requests was observed by our customers with the implementation of an effective “customer portal”.)
[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ module_class=”centrer-verticalement” _builder_version=”3.29.3″ animation_style=”slide” animation_direction=”bottom” animation_duration=”800ms” animation_delay=”100ms”][et_pb_image src=”https://ziqy.co/wp-content/uploads/2019/10/permettez-a-vos-clients-de-gerer-leur-compte.svg” alt=”Allow your customers to manage their account” align=”right” align_tablet=”center” align_phone=”” align_last_edited=”on|tablet” _builder_version=”4.0.6″ transform_translate=”-10%|0px” transform_translate_linked=”off” width=”110%” width_tablet=”90%” width_phone=”” width_last_edited=”on|phone” module_alignment_tablet=”right” module_alignment_phone=”” module_alignment_last_edited=”on|tablet”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section]