← Back to case studies
Automotive
Norauto
Offer an accessible and flexible automotive equipment rental service for all customers.
N
100
deployed stores
7000+
total rentals
55%
new customers
70%
satisfied customers
The Challenge
Norauto wanted to offer an alternative to purchasing for seasonal equipment (snow chains, roof boxes, bike racks) while generating additional revenue and attracting new customers to stores.
The ZIQY Solution
Date-to-date in-store rental
Touch interface in-store enabling salespeople to create rentals quickly during high-traffic periods.
Omnichannel web booking
33% of customers booked online before picking up in-store, streamlining the customer journey.
Automated inventory management
Real-time availability calculation between web and store to avoid overbooking.
The Results
7000+
rentals across the network
55%
new customers attracted by this service
1/6
customers who came to buy chose rental instead
33%
of rentals were booked online