One grade at check-out, one final grade, computed 70% from damages and 30% from the questionnaire — adjustable by the pro without erasing the system verdict.
70% damages, 30% questionnaire: the grade can be justified, item by item
The pro can adjust a grade — the system verdict stays on record
Photo-backed, on the cycle record: damage is dated and attributable
Check-out grade and final grade per cycle
70% damages / 30% questionnaire weighting
Pro adjustment, system verdict preserved
Check-out / return photo comparison
Full history per item
Cycle outcome on record: observed condition × action (back to fleet, repair, refurbishment…)