The four classic steps, or a return inspection by the pro alone: the cycle is composed around your journey, set up with you by ZIQY.
Never two open condition reports on the same product; conflicts resolve by closing
The condition is declared and confirmed at every step — damage is dated and attributable
Reminders to the renter until the declaration is complete, alert to the pro if damage is reported
At close, a repair (Repair) or refurbishment (Refit) is suggested — never triggered on its own
The pro records the product's condition before handover or shipping: photos, any damage, the model's questionnaire.
The renter reviews the check-out declaration and confirms — or adds a note. No questionnaire at this step.
The renter reports the condition on WhatsApp: photos, damages (type, size), the model's questions.
The pro checks, adjusts the grade if needed and closes the cycle: back to fleet, repair, refurbishment…