The pro records the condition at check-out, the renter confirms on receipt and reports the return on WhatsApp — or you inspect it yourself. Every cycle is graded A–F, the PDF report stands as evidence, and a repair is one click away.
On receipt, they review the pro's declaration and confirm — or annotate. On return, they report the condition on WhatsApp: photos, damages, a few questions. No app, no account.
One grade at check-out, one at return, computed from damages and the questionnaire — and adjustable by the pro without erasing the system verdict.
Every inspection produces a PDF report with an integrity fingerprint, with a photo-backed check-out/return comparison. At close, a repair opens in one click in Repair.
E.g. 'electric bike' or 'mirrorless camera'
Questions, expected photos and checkpoints tailored to the product
Add, remove, weight — with questions dedicated to the WhatsApp journey
The model applies to the next inspection cycles
Models per product or per category
Questions dedicated to the WhatsApp journey
Configurable expected photos
Inheritance: product → category → account default
Free editing after generation
Composable cycle, set up with you by ZIQY
The renter receives a WhatsApp link (valid 48 h)
On receipt, they review the check-out declaration and confirm — or annotate
On return, they send photos and report damages (type, size)
They answer the model's questions and rate the experience
Automatic reminders go out until it's done
The pro is alerted if damage is reported (WhatsApp + email)
No app to download: WhatsApp is already on the renter's phone
Everyone knows how to answer a message — no training needed
The cycle doesn't stay open: reminders go out until the declaration is complete
fr / es on WhatsApp — fr / en / es on the web journey
The four classic steps, or a return inspection by the pro alone: the cycle is composed around your journey, set up with you by ZIQY.
The pro records the product's condition before handover or shipping: photos, any damage, the model's questionnaire.
The renter reviews the check-out declaration and confirms — or adds a note. No questionnaire at this step.
The renter reports the condition on WhatsApp: photos, damages (type, size), the model's questions.
The pro checks, adjusts the grade if needed and closes the cycle: back to fleet, repair, refurbishment…
Never two open condition reports on the same product; conflicts resolve by closing
The condition is declared and confirmed at every step — damage is dated and attributable
Reminders to the renter until the declaration is complete, alert to the pro if damage is reported
At close, a repair (Repair) or refurbishment (Refit) is suggested — never triggered on its own
Photos, damages, questions, rating — link valid 48 h, automatic reminders (fr / es)
The same journey in the browser, no app, no account (fr / en / es)
The pro declares, reviews, adjusts grades and closes the cycle
Rental, Repair, Refit: the cycle opens and closes inside the same platform
One grade at check-out, one final grade, computed 70% from damages and 30% from the questionnaire — adjustable by the pro without erasing the system verdict.
Every inspection generates a time-stamped PDF report with an integrity fingerprint: the reference document when there is a disagreement.
Time-stamped report with an integrity fingerprint: any alteration of the document can be detected.
Check-out and return reports side by side to see the differences.
Send the PDF by email — the closing email goes to the customer automatically.
Localised CSV / JSON, monthly and cycle-outcome statistics.
Full condition reports without physical contact, from check-out to return
The return condition is reported, graded and compared with check-out — deposit decisions are made on evidence
Your teams inspect the return without involving the renter — the cycle is composed around your journey
The same cycle records the condition of a loaned, demo or traded-in product
Track the condition of equipment entrusted to your teams
Everything you need to know about Recheck
Each module hands over to the next — product data flows end to end.
Add rental, resale, refurbishment, repair and the product passport when you are ready — same platform, same login, same data.