ZIQY Recheck

The rental condition report, no paper, no app.

The pro records the condition at check-out, the renter confirms on receipt and reports the return on WhatsApp — or you inspect it yourself. Every cycle is graded A–F, the PDF report stands as evidence, and a repair is one click away.

Norauto, Intersport and Bocage chose the ZIQY circular OS.
Why Recheck

Rental condition reports without compromise.

01

The renter confirms, frictionless

On receipt, they review the pro's declaration and confirm — or annotate. On return, they report the condition on WhatsApp: photos, damages, a few questions. No app, no account.

02

Two A–F grades per cycle

One grade at check-out, one at return, computed from damages and the questionnaire — and adjustable by the pro without erasing the system verdict.

03

A report that stands as evidence

Every inspection produces a PDF report with an integrity fingerprint, with a photo-backed check-out/return comparison. At close, a repair opens in one click in Repair.

Inspection models

Generated by AI, edited by you.

1

Name the product or category

E.g. 'electric bike' or 'mirrorless camera'

2

AI drafts the model

Questions, expected photos and checkpoints tailored to the product

3

Edit

Add, remove, weight — with questions dedicated to the WhatsApp journey

4

Activate

The model applies to the next inspection cycles

Models per product or per category

Questions dedicated to the WhatsApp journey

Configurable expected photos

Inheritance: product → category → account default

Free editing after generation

Composable cycle, set up with you by ZIQY

The renter journey

Everything happens in the conversation.

1

The renter receives a WhatsApp link (valid 48 h)

2

On receipt, they review the check-out declaration and confirm — or annotate

3

On return, they send photos and report damages (type, size)

4

They answer the model's questions and rate the experience

5

Automatic reminders go out until it's done

6

The pro is alerted if damage is reported (WhatsApp + email)

Zero installation

No app to download: WhatsApp is already on the renter's phone

Familiar interface

Everyone knows how to answer a message — no training needed

Automatic reminders

The cycle doesn't stay open: reminders go out until the declaration is complete

Multilingual

fr / es on WhatsApp — fr / en / es on the web journey

Checkpoints

Four steps — or two

The four classic steps, or a return inspection by the pro alone: the cycle is composed around your journey, set up with you by ZIQY.

01

CHECK-OUT

Pro

The pro records the product's condition before handover or shipping: photos, any damage, the model's questionnaire.

02

RECEIPT

Renter

The renter reviews the check-out declaration and confirms — or adds a note. No questionnaire at this step.

03

RETURN

Renter

The renter reports the condition on WhatsApp: photos, damages (type, size), the model's questions.

04

REVIEW

Pro

The pro checks, adjusts the grade if needed and closes the cycle: back to fleet, repair, refurbishment…

One item = one cycle

Never two open condition reports on the same product; conflicts resolve by closing

Clear responsibility

The condition is declared and confirmed at every step — damage is dated and attributable

Automatic reminders

Reminders to the renter until the declaration is complete, alert to the pro if damage is reported

What's next, in one click

At close, a repair (Repair) or refurbishment (Refit) is suggested — never triggered on its own

Recheck

Before / After Recheck

Without Recheck

  • Lost paper reports, photos scattered across emails
  • Deposit disputes with no dated proof
  • Condition judged by eye, varying with the person
  • No handover to repair

With Recheck

  • The renter confirms and reports on WhatsApp
  • Two A–F grades per cycle, adjustable
  • Time-stamped PDF report with integrity fingerprint
  • Repair suggested in one click at close
Channels

A channel for everyone

WhatsApp

Photos, damages, questions, rating — link valid 48 h, automatic reminders (fr / es)

Web link

The same journey in the browser, no app, no account (fr / en / es)

Back office

The pro declares, reviews, adjusts grades and closes the cycle

Internal chaining

Rental, Repair, Refit: the cycle opens and closes inside the same platform

Grades

Two A–F grades per cycle

One grade at check-out, one final grade, computed 70% from damages and 30% from the questionnaire — adjustable by the pro without erasing the system verdict.

A
Like newNo visible wear
B
Very goodMicro-marks, perfectly functional
C
GoodNormal visible wear, functional
D
WornMarked wear, functional with reservations
E
DamagedConfirmed damage, intervention recommended
F
Out of useUnusable as is — repair or end of life
Report

A PDF report that stands as evidence

Every inspection generates a time-stamped PDF report with an integrity fingerprint: the reference document when there is a disagreement.

Product (model, serial number)
Date and time of the inspection
Photos of the condition
Reported damages (type, size)
Questionnaire answers
Cycle grade
Integrity fingerprint of the report

Stands as evidence

Time-stamped report with an integrity fingerprint: any alteration of the document can be detected.

Easy comparison

Check-out and return reports side by side to see the differences.

Simple sharing

Send the PDF by email — the closing email goes to the customer automatically.

Exports

Localised CSV / JSON, monthly and cycle-outcome statistics.

Use cases

Use cases

Remote rentals

Full condition reports without physical contact, from check-out to return

Rental returns

The return condition is reported, graded and compared with check-out — deposit decisions are made on evidence

Pro-only inspection

Your teams inspect the return without involving the renter — the cycle is composed around your journey

Loaned or traded-in products

The same cycle records the condition of a loaned, demo or traded-in product

Internal fleet

Track the condition of equipment entrusted to your teams

FAQ

Frequently Asked Questions Recheck

Everything you need to know about Recheck

Does the renter need to install anything?
No. They receive a WhatsApp link (valid 48 h): photos, damages (type, size), model questions, star rating — or the same journey through a web link. No app, no account. Automatic reminders go out until the declaration is complete.
How are the A–F grades computed?
Every cycle carries two grades — check-out and final — computed 70% from damages and 30% from the questionnaire. The pro can adjust a grade without erasing the system verdict, and the cycle record compares check-out and return, photos included.
Does the report hold up in a dispute?
Every inspection generates a time-stamped PDF report with an integrity fingerprint: any alteration of the document can be detected. It is the reference document in a disagreement, exportable as CSV / JSON.
What happens if the product comes back damaged?
The pro is alerted (WhatsApp + email), the final grade puts it on record, and at cycle close an internal repair (Repair) or refurbishment (Refit) is suggested in one click — never triggered on its own. The product's passport is updated.
The ecosystem

Recheck is a brick of the ZIQY circular OS.

Add rental, resale, refurbishment, repair and the product passport when you are ready — same platform, same login, same data.

Request a demo
Request a demo