Repairer Experience
The Augmented Workshop: Zero Input, 100% Precision
The interface reconciling Retail and Craftsmanship. A single interface for each actor in the loop: the store associate tracks returns, the repairer manages cases, the brand oversees global performance. The repairer receives the package, scans, and AI pre-fills the case. The end of manual data entry.
Repairer Business Dashboard
Clear view of priorities, SLA deadlines, and pending cases. Mobile-first interface for the workshop.
'Zero Input' Experience
Repairer scans the package, AI pre-fills the diagnosis. No re-entry, fewer errors.
Contextual Technical Assistance
Direct access to technical diagrams, assembly guides, and videos based on identified model.
Store Interface
Associate scans, takes a photo, and the case is created. The store becomes the heart of the service relationship.
Key Features
Repairs dashboard by SLA priority
Package scan with AI pre-fill
Contextual technical guides and videos
Simplified quote creation interface
Photo upload and progress notes
Real-time tracking for store
Logistics management with return labels
Final report with before/after photos
Frequently Asked Questions
Everything you need to know about the repairer portal