Technician Scheduling & The Augmented Workshop
The interface reconciling Retail and Craftsmanship, and orchestrating your technicians' scheduling in-store and at-home. A single interface for each actor in the loop: the store associate tracks returns, the technician manages their slots and cases, the brand oversees global performance. Smart scheduling distributes interventions, the repairer scans the package and AI pre-fills the case. The end of manual data entry.
Technician Scheduling (In-Store & At-Home)
Orchestrate your technicians' slots and routes, in the workshop as well as at the customer's home. Optimized capacity, zones and availability — the platform's second killer feature.
'Zero Input' Experience
Repairer scans the package, AI pre-fills the diagnosis. No re-entry, fewer errors.
Contextual Technical Assistance
Direct access to technical diagrams, assembly guides, and videos based on identified model.
Store Interface
Associate scans, takes a photo, and the case is created. The store becomes the heart of the service relationship.
Key Features
Explore Repair modules
Frequently Asked Questions
Everything you need to know about the repairer portal