Technician Scheduling & The Augmented Workshop
The interface reconciling Retail and Craftsmanship, and orchestrating your technicians' scheduling in-store and at-home. A single interface for each actor in the loop: the store associate tracks returns, the technician manages their slots and cases, the brand oversees global performance. Smart scheduling distributes interventions, the repairer scans the package and AI pre-fills the case. The end of manual data entry.
What sets us apart.
Technician Scheduling (In-Store & At-Home)
Orchestrate your technicians' slots and routes, in the workshop as well as at the customer's home. Optimized capacity, zones and availability — the platform's second killer feature.
'Zero Input' Experience
Repairer scans the package, AI pre-fills the diagnosis. No re-entry, fewer errors.
Contextual Technical Assistance
Direct access to technical diagrams, assembly guides, and videos based on identified model.
Store Interface
Associate scans, takes a photo, and the case is created. The store becomes the heart of the service relationship.
Everything you need.
Technician scheduling in-store and at-home
Repairs dashboard by SLA priority
Package scan with AI pre-fill
Contextual technical guides and videos
Simplified quote creation interface
Photo upload and progress notes
Real-time tracking for store
Final report with before/after photos