Remote Diagnosis, the Platform's Killer Feature
Standardize quality, eliminate uncertainty. Remote AI-agent diagnosis qualifies the fault before the product even reaches the workshop, from photos and natural-language exchanges. Provide your repairers with input tools (photos, decision trees, AI agent) that guarantee fair quotes and reliable data for your ESG reports.
What sets us apart.
Remote Diagnosis by AI Agent
The AI agent collects photos and descriptions, qualifies the fault and pre-routes the case before the product arrives. Fewer back-and-forths, faster quotes.
Vision AI Validation
ZIQY's eye analyzes images to confirm diagnostic compliance and validate the final result. Consistent quality without systematic human audit.
Smart Pricing Engine
The system calculates the fair price: (Parts + Labor) × Brand Margin + VAT. Dynamic margins configurable by product or repairer.
Auto-Approval Thresholds
Configure automatic approval for minor repairs. Accelerate flow, free up your teams.
Everything you need.
Remote diagnosis assisted by AI agent
Categorized photo upload (before, after, damage)
Vision AI for automatic diagnostic validation
Decision trees for guided diagnosis
Smart Pricing Engine with configurable margins
Auto-approval thresholds by amount
Spare parts selection with SKU
Complete audit trail for compliance