Circular Velocity: 8 Steps
Align your after-sales experience with your sales standards. A fluid workflow connecting your in-store staff, mobile customers, and workbench technicians. Every action generates a timestamped, immutable event, ready for audit and the Digital Product Passport (DPP). Total traceability, from store to workbench.
360° Lifecycle
8 critical structured statuses: Requested → Assigned → Received → Quote Created → Paid → In Progress → Completed → Shipped. Every transition is validated.
EPCIS Events for DPP
Every action automatically feeds the product's Digital Passport. Native ESPR compliance, audit-ready.
WhatsApp Conversational Experience
No more ignored emails. Customer tracks their repair, validates their quote, and pays via WhatsApp. Tone adapted to your brand DNA.
Frictionless Magic Links
Secure passwordless access. Customer scans QR → WhatsApp → Stripe payment in 3 clicks.
Key Features
Frequently Asked Questions
Everything you need to know about the repair workflow