Your customers want to maintain their products, not replace them.
Repair industrializes maintenance, repair and service contracts for your sports equipment and soft mobility — turning every intervention into measurable loyalty.
« Recurring maintenance = recurring revenue. »
Sport & mobility maintenance, in numbers
A poorly maintained sports item is a lost customer.
Maintenance is not industrialized
No structured service contract, no automatic reminder, no workshop planning. Your customers ride 6 months without service, then abandon because 'it doesn't work anymore'.
Workshops don't communicate
Your sports store, the independent bike workshop, the refurbishment center: each in their own tool. The customer bounces between three phone numbers and two workshops.
Bonuses and subsidies never claimed
State bike repair bonus, QualiRépar sport textile (shoes), Refashion bonus: your categories are eligible, but your workshops don't have the time or the tool to build cases.
Second hand disconnected from repair
You sell a refurbished bike, a second-hand outdoor item: but the technical history isn't there. The customer buys blind — and complains.
From customer diagnostic to annual service, all coordinated.
The customer detects and requests
Bike, shoe or scooter QR scan. Guided AI diagnostic: autonomy, brake, transmission. 3 outcomes: personal maintenance, store workshop, or manufacturer escalation.
The workshop takes over
Auto quote with bike or Refashion bonus included, service contract proposed at each intervention, pre-reserved parts, Stripe payment, Stripe Connect payout to independent bike mechanic if external.
The cycle turns: maintenance, second hand
Automatic reminders for the next service. If the product goes second hand, the technical history enriches the resale sheet — price argument + trust argument.
What sport & mobility gain with Repair.
Structured service contracts
Service subscriptions, maintenance packages, recurring mini-services. Repair handles subscription, renewal and reminders.
Automated repair bonuses
State bike bonus, Refashion (sport shoes), QualiRépar: auto detection, submission, payment tracking. Public aid becomes a structural lever.
Valued second hand
Every repair enriches the product record with technical history. The refurbished bike sells higher and faster thanks to transparency.
Preventive maintenance
Automatic reminders before usage peaks (spring bike, winter ski). The customer comes to the workshop before the failure, not after.
Unified partner network
Independent bike mechanic, sport cobbler, local outdoor repairer: onboarding in minutes, intervention without account, direct payout.
Seasonal dashboard
Volumes, service revenue, loyalty rate per season and category. Your teams pilot sport as a service, not a one-shot product.
The AI diagnostic that understands technical equipment.
Tailored to sport and mobility: bike, e-bike, scooter, ski, running shoe, racket, fitness equipment, outdoor. Templates published by your technical service in one click.
- Zero orphan: every diag tied to equipment, user and their club if applicable
- Auto detection of bonus eligibility (bike, sport shoe)
- Automatic service contract suggestion based on usage frequency
- Cycle history: km ridden, usage hours, previous interventions
Autonomie chute de 30% en 6 mois — cellule défectueuse probable. Diagnostic BMS en atelier, garantie constructeur applicable.
Claim every subsidy — bike bonus, Refashion, QualiRépar — with no manual entry.
State bike bonus, Refashion for sport shoes, QualiRépar for electrical equipment: Repair detects, calculates and submits automatically.
State bike bonus
Classic bike, e-bike, cycle spare parts
Refashion
Running/sport shoes, sport textiles
Ecosystem
Electrical equipment (e-bike, scooter, connected fitness)
9 states, seasonal vision.
From customer request to annual service — every transition time-stamped, used for preventive maintenance.
Sport & mobility after-sales roles
Customer, store, store workshop, external mechanic, technical network manager. RBAC matrix per category and intervention type.
EPCIS audit trail
Every transition is an immutable product event. Essential for second hand, extended warranty and durability argument.
One platform, three sport & mobility journeys.
Sport / outdoor store
- Create a case in 3 steps on store tablet
- Service contract proposal at every visit
- SLA dashboard per store and season
- Parts stock shared across network
Customer / club member
- Bike/equipment tracking like a technical medical file
- Automatic reminders before seasonal peak
- Stripe payment, bike bonus visible on invoice
- Full history transferable on resale or donation
Workshop mechanic
- Mobile app with vehicle/equipment tech sheet
- Parts catalog with one-click reservation
- Intervention time predicted by history
- Stripe Connect payout on every validated intervention
A bike network multiplied customer lifetime value by 3.2 in 18 months.
« For us, the bike became a service, not a product. Repair let us structure maintenance as a subscription — with the profitability that comes with it. »
Frequently asked questions from sport & mobility players
What commercial, after-sales and network leaders ask before launching.
Does Repair handle recurring service contracts?
How does the State bike bonus work?
Can it be used for sport shoes (Refashion)?
How to integrate independent bike mechanics?
Can second hand be managed from Repair?
Does Repair handle seasonality?
Integration with our network tools?
Is Repair GDPR compliant?
How long to deploy across 50 stores?
What's the difference with a classic bike workshop software?
Turn every piece of equipment into recurring revenue.
15 minutes are enough to see how Repair structures your service contracts and repair bonuses.